Zlike Hair shipping and returns: read this before ordering

Hair purchases can become difficult to return once altered or used. Read the merchant’s current terms before cutting lace, washing, brushing or otherwise changing the product.

Exchange window

Zlike’s published terms say requests must be made within 15 business days of receiving the product. The policy also says merchandise that has been used or altered—including brushing, combing, cutting or washing—will not be accepted for exchange.

Costs and refunds

The terms say customers are responsible for return shipping in the described exchange process, exchanged products must be of equal or greater value, and no refunds are permitted under those exchange terms. Because policies can change, confirm the live policy before ordering.

Shipping expectations

Do not plan an event around an assumed delivery date unless the merchant confirms it. Recent third-party reviews include both fast-delivery praise and complaints about delays or tracking updates.